CINDE Announces: Microsoft Inaugurates New Costa Rican Headquarters, the Largest and Most Modern in Latin America

• The company celebrates 28 years in the country, where its local operations serve clients throughout the Americas.
• In just the last 4 years, Microsoft Costa Rica has expanded from 60 to 1,500 employees, making it the company’s largest office in Latin America.
• Currently, three business units provide regional services from Costa Rica.

Microsoft opened the doors to its modern offices in La Sabana’s Torre Universal building, located downtown in the capital San Jose. The opening also served to celebrate the company’s 28 years in Costa Rica; 4 years ago, the company had just 60 local employees and today, it employs 1,500.

Daniel Verswyvel, the General Manager of Microsoft Central America, commented, “Our operational expansion in Costa Rica is a result of our continuing efforts to transform and innovate with Costa Ricans, to such an extent that we continue increasing our presence in the country, so that we can continue strengthening our technological ecosystem and empowering all people and organizations to achieve more.”

He added: “Our facilities at Torre Universal provide the ideal environment to shape the future of technology and to work with our clients and business partners toward digital transformation in Costa Rica and the Americas. Our new headquarters were designed to create the best experience for our growing number of employees – to offer them a flexible and inclusive work environment, foster well-being, and encourage collaboration and creativity, while still maintaining our hallmark of sustainability and Costa Rican culture.”

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Carlos Alvarado, the President of the Republic, thanked the company for its deep trust in Costa Rica and our human talent. “Accelerated growth from one of the most important companies in the world is a clear sign that Costa Rica has the resources, education, and highly qualified human talent to be a benchmark for digital transformation on a global stage, working hand in hand with companies like Microsoft.”

Andrés Valenciano, the Minister of Foreign Trade, was at the opening and commented, “The trajectory that Microsoft has taken in our country over the last 28 years is a clear example of the commitment we have to working hand in hand with highly prestigious companies and creating greater well-being for the Costa Rican population. Thanks to our unique and comprehensive positioning, the company has established in Costa Rica its largest Latin American headquarters, which demonstrates how Costa Rica contributes to the knowledge economy through decarbonization, connectivity, and innovation.” In addition, he mentioned: “We are confident that Microsoft will continue to meet important milestones with help from our human talent and, thus, continue hosting new business units that will continue contributing to its operations in the Americas.”

CINDE’s Communication and Marketing Manager, Karin Lachner, commented: “The global health crisis has been a catalyst for driving digital transformation processes around the world. The most recent figures from UNCTAD show that Information and Communication Technologies (ICT) is the fastest growing sector, both in value and the number of projects in 2021, growing 22% and 15%, respectively. Costa Rica has proven to be the ally for companies that lead this global change; Microsoft is one of them. We celebrate their incorporating high-complexity functions, such as engineering and design. We trust that Costa Rican talent will be a key piece of this new era of Microsoft solutions.”

During the meeting, Microsoft representatives reaffirmed their commitment to the country and shared with the government delegation the development and transformation opportunities they envision for Costa Rica and the region.

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“Because of the enormous talent, potential, and growth that we have witnessed since our arrival in the country, we have chosen Costa Rica for Microsoft’s largest operations in Latin America. Here, we have established a dynamic platform to develop qualified and high-value talent and we’re betting on Costa Ricans, by placing our Latin American regional centers here, for both Technical Customer Service and Internal Sales,” noted Ineke Geesink, Microsoft Country Manager in Costa Rica.

Growing Human Talent. Microsoft’s expanded from fewer than 60 employees just 4 years ago to today’s 1,500 and has created an average of 400 highly qualified new positions every year.

Likewise, it went from one operations and sales business unit to three, adding Digital Sales and the Support area, which provide their services throughout the Americans. Additionally, a growing engineering team, which in a few months will have 150 members, is headquartered in San José and charged with creating and designing Microsoft’s main products and solutions.

Comprised of 90% Costa Rican talent, the Microsoft Costa Rica team is enriched by empowered women, ethnic minorities, regional talent, and differently abled people, thus fulfilling the company’s mission to reflect the society it serves and integrate all perspectives into the technologies they create.

The internal teams of Blacks@Microsoft, Women@Microsoft, Disability@Microsoft, and Gleam@Microsoft (LGTBQI+ Community) have received local and even global recognition for their efforts in favor of inclusion, diversity, and equal opportunities.

Harry Vargas, Director of Human Resources for Microsoft Costa Rica, added: “We are committed to attracting and developing a workforce that is not only highly qualified but also diverse, thus allowing us to strengthen an inclusive technological ecosystem where we will continue working to present technology solutions and tools that support organizations in their digital transformation, with help from our more than 1,000 business partners and that reflect the riches and needs of the society they serve.”

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