CEIPAL, an industry-leading talent management platform, unveiled results from an industry-wide survey of staffing leaders to measure technological progress of the sector in building a global and more diverse workforce. Results showed that meeting DEI (diversity, equity, and inclusion) requirements will become more critical than ever for the success of staffing practices, but survey respondents indicate they are ill-equipped to meet that challenge. The survey also revealed that most staffing professionals characterize the ability of their current ATS (applicant tracking systems) to track talent globally poor to fair. Meanwhile, only 12 percent of respondents indicated that they are currently using a CRM to engage talent.

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The CEIPAL 2022 Talent Acquisition Market Survey also showed that only 42% of staffing organizations are currently using an ATS to track talent along with CRM tools to engage those candidates. Meanwhile, about 55% of survey respondents rated the ability of their ATS to track talent globally as fair to poor, indicating a gap between the rapidly evolving needs of the talent acquisition sector and some of the more traditional solutions upon which the industry has come to rely.

“Our extensive market research through the pandemic has shown that those who fail to leverage the power of more advanced technology to identify and engage more diverse talent sources will be left behind in 2022,” said CEIPAL Founder and CEO Sameer Penakalapati. “CEIPAL’s priority in the post-pandemic world is to help hiring organizations harness the power of artificial intelligence to find the best available talent, while building a more diverse workforce in an ever-tightening and demanding marketplace for global talent.”

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Key findings of CEIPAL’s latest survey include:

  • Just 27% of staffing professionals characterized their current talent acquisition solutions as very good or excellent at finding talent that includes passive candidates
  • Only about one-third of respondents indicated their current system is very good to excellent when it comes to engaging candidates
  • Almost 60% of staffing organizations say their clients have adopted DEI reporting requirements or plan to within one year
  • 89% of those surveyed are not currently using DEI technology despite the surge in reporting requirements
  • More than half of respondents indicated that they are currently either using DEI technology or have plans to adopt DEI technology within the next year

In 2021, CEIPAL launched the industry’s first AI-driven solution to address diversity, equity and inclusion (DEI) within any organization’s workforce and across all talent acquisition sources. CEIPAL’s groundbreaking, patent-pending DEI solution leverages advanced AI technology to empower hiring organizations with complete visibility into their own workforce and hiring processes, then helps to fill any diversity gaps. CEIPAL’s AI-driven DEI features include diversity assessment and engagement tools, a cloud-based talent container to integrate and index talent sources by any category – including demographics – and data analytics that outline realistic goals and ensure success. CEIPAL is the first and only talent management platform to leverage artificial intelligence (AI) and natural language processing (NLP) to automatically measure diversity, equity and inclusivity at the talent source based on a simple list of names and locations.