WFM

Latest WFM Innovations Include Early Wage Access, Frontline Communication Tools, Performance and Rewards, and Strategic Workforce Planning Legion, the pioneer in AI-powered workforce management, announced the launch of four new…
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Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, a global leader in omnichannel contact center technology solutions, is helping contact centers meet the challenges of managing their workforces…
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Quinyx, a world leader in Workforce Management technology, announced it has acquired Widget Brain, a company that leverages AI to help automate and optimize workforce scheduling. The acquisition will further enhance Quinyx’s proposition by…
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Tymeshift, creator of a powerful WFM solution for the modern age, has announced the publication of their book Undefined World. HR Technology News: With School Re-openings Uncertain, Google Spotlights Lumin PDF for Remote Classrooms…
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A differentiated customer experience (CX) is at the heart of service delivery in the contact center industry. Businesses are acknowledging that one of the best ways to achieve this ideal end state is to create an engaged and happy…
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Verint SystemsThe Customer Engagement Company™, introduced new capabilities within its Workforce Management (WFM) solution designed to enable organizations to safely transition back to the workplace. HR Technology News: TecHRseries…
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Workforce Insight Announces Definitive Agreement to Acquire Presence of IT Workforce Management North America, LLC, a Recognized Leader in the HCM and WFM Space Workforce Insight, a world leader in workforce optimization, announced that it…
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