Staffing Costs

The New WFM Solution Enables Businesses to Improve Operational Efficiency and Service Quality Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs,…
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In a new report published by Quinyx, one of the global leaders in Workforce Management (WFM) solutions, the benefits and savings from using AI-Driven WFM software are shown to be significant. Quinyx polled 300 global operation executives…
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