retention rate

Labor First, a leading provider of group retiree Medicare benefit management and member advocacy solutions,announced that the company has achieved an annual net promoter score (NPS) above 90, a significantly higher ranking than the industry…
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With AI-powered contact center to manage workloads, DHL Supply Chain sees double-digit increase in agent retention rate. DHL Supply Chain, the world’s leading contract logistics provider, has accelerated its business…
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