performance management solutions

Acuity Contact Center Performance Management Platform Recognized as Remote Work Pioneer. Sidekick Agent Coaching Solution Awarded CUSTOMER Magazine Product of the Year. TouchPoint One, the leading contact center employee…
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Company’s Rapid Growth Driven by HR Leaders’ Critical Need for Holistic Performance Management Solutions As companies face ongoing labor shortages and wrestle with the upsurge of the distributed workforce, they are…
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HRSoft, the global leader in compensation, rewards and goals-based performance management solutions, has launched PERFORMview, its new performance management software. The PERFORMview system offers a variety of supportive processes that…
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Contact Center Performance Management software includes new agent coaching, compliance management, and quality assurance features, and expanded technology partner integrations. TouchPoint One, the leading provider of employee engagement…
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Generation Z wants constant and trackable feedback from employers. Traditional employee reviews, which happen 1-2 times per year, don’t help with these needs. By using technology to optimize HR functions, such as performance management…
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Survey Research Offers Critical Insights to Executives Responsible for Contact Center Performance Amidst Tight Labor Market and Unprecedented Technological Shifts. TouchPoint One, the leading provider of employee engagement and performance…
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