North American

Slightly more than one-third (36%) of CFOs expect North America's economy to be better or much better a year from now, down from 45% in 4Q21. Twenty-six percent of CFOs believe Europe's economy will be better in 12 months, a decline…
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SQM Group has conducted groundbreaking customer and employee benchmark research with over 500 leading North American call centers to better understand what companies think about the WFH model post-COVID-19. The call center…
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2020 Report Provides Detailed Insights into how the Best Companies to Work for in America Engage and Retain Talent; Major finding was Disengaged Employees were 3.3 times More Likely to Leave their Companies within 90 days of Being…
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