NICE

NICE is recognized in DMG Consulting LLC’s Contact Center Workforce Optimization/Workforce Engagement Management Market Share Report as the market share leader in total workforce optimization (WFO)/Workforce Engagement Management (WEM).…
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New CXone capabilities provide real-time interaction guidance and unique low-code smart self-service options NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to…
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Welcome to the HR Tech Roundup. We have gathered the top HR trends for 2021 with different HR categories like Employee Engagement, e-Learning, Training and Development, Employee wellness, Career Development and Artificial Intelligence.…
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NICE’s comprehensive WFO platform is highly ranked by customers from 14 companies evaluated NICE announced that it has been recognized by Metrigy as a MetriStar Top Provider in the Workforce Optimization Platform…
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As firms accelerate their digital transformation, NICE and NTR-X provide compliance recording coverage for all types of communications including audio, video, screen sharing and chat NICE, a leading provider of financial…
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Partnership Marks Launch of National Institute forCNAExcellence (NICE) to Train and CertifyCNAsAmid Health Care Staffing Shortage ShiftMed, one of the largest workforce management platforms in health care with over 60,000…
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DMG Consulting’s in-depth analysis reveals NICE is the market share leader of WFO, interaction analytics, WFM, quality management and recording solutions amongst WFO suite vendors NICE announced that it has been recognized as the…
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Quadrant Knowledge Solutions report recognizes NICE for technology excellence and customer impact, highlights NICE’s AI-driven Automation Finder as key differentiator NICE announced that it has been recognized as a…
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Nice Received the Highest Possible Scores Across 21 Criteria, Including Innovation Roadmap, Workforce Management, Intraday Schedule Management, Employee Engagement, AI and ML NICE announced that it has been recognized as a Leader in…
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NICE and Nichols College collaborate to provide hands-on education designed to meet the rapid growth in demand for automation experts NICE announced a collaboration with Nichols College to form a Center for Intelligent…
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