Browsing Tag

ITSM technology

Bright Pattern and Matrix42 Partner to Bring AI-Powered Omnichannel Communication Interaction…

HRTech Specialist May 6, 2022 0

Turbocharge Matrix42 with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities Bright Pattern, leading provider of omnichannel communication software for…
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Recruitment and On-boarding

Supercharged IT Service Management; A Priority Initiative in New Market Study From Information Week…

HRTech News Desk Feb 22, 2022 0

Study reveals the top initiative for ITSM technology is automation and enterprise integration; helping to reduce the time spent on manual, repetitive tasks at the IT service desk. A new market study …
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