GovLoop

There was a time in the public sector when working from home was a special privilege offered to a select few employees. Then COVID-19 hit. As governments issued shelter-in-place orders, declared states of emergency, closed schools and…
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New GovLoop survey sponsored by Genesys also reveals only 8 percent of systems have moved completely to the cloud in spite of its importance to modernizing customer service A recent survey of US government agency employees finds that…
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