engagement data

"The survey of 300 contact centre leaders in the U.S., U.K., Australia and New Zealand and sheds light on current and emerging contact centre challenges. " A new Verint study reveals only 10 percent of contact center leaders believe…
Read More...

 Qualtrics , the leader and creator of the experience management category, announced new capabilities in Manager Assist that bring employee behavior data and continuous listening together onto a single platform, giving managers and people…
Read More...

Real-time dashboards within Lattice's People Success Platform will combine demographic, performance, and engagement data to help People teams set DEIB goals, make data-backed decisions, and track progress. Lattice, the leading provider of…
Read More...