contact center platform

Anywhere365, the cloud dialogue management and contact center platform for the Microsoft 365 ecosystem, announces the launch of their new Partnership Program. The program aims to reward and empower partners, providing them with everything…
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Expedited Integration Makes Premier Real-Time Guidance Platform Available to 1.2 Million Softphone Users at Record Speed Balto, the #1 real-time guidance platform, now offers swift and seamless integration with 8x8, the #1 business…
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Alvaria Real Time Optimizer integrates with all major contact center platforms to intelligently determine and manage agent efficiency and engagement to maximize productivity. Alvaria, the world leader in…
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Growth capital financing to support innovations in AI, accessibility, and customer experience Dialpad Inc., the industry leader in AI-powered cloud communications and collaboration, announced $170 million in funding.…
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Arise Virtual Solutions, the worldwide leader in work-from-home customer support, today announced the company was recognized as a Leader in Everest Group's 2021 PEAK Matrix® Assessment for Work at Home Agent (WAHA) Customer Experience…
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