Business Process Outsourcing

Video is an incredibly versatile medium with proven results in increasing productivity and boosting morale among employees. Not only is it a powerful tool for communication, but it is also highly effective in transmitting information.…
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With CallPilot, Proxima aims to replace outdated manuals and complex knowledge base articles. The AI-powered chat interface ensures that agents can access comprehensive and relevant information around the clock. By HRTech Series News Desk…
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GlowTouch LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, Kentucky, has announced the grand opening of its new flagship contact center in the Dominican Republic, doubling the company's presence in the…
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Clients will realize enhanced performance, innovation and management in their contingent workforce programs through the combined global companies PRO Unlimited, an Integrated Workforce Management (IWM) platform…
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Delivers High-Demand Specialized Talent and Strategic Managed Services Globally ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced the launch of Augment by…
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ISG Provider Lens report sees US insurance firms also turning to BPO providers to improve customer experience US insurance carriers are turning to business process outsourcing (BPO) providers to help them navigate a…
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82% of small businesses have increased business process outsourcing since the beginning of the COVID-19 pandemic UpCity has announced the results of a survey asking small business owners and employees about their business process…
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P2 Energy Solutions (P2), the leader in software solutions for the upstream oil and gas market, announced today that it has launched an extension of its Business Process Outsourcing (BPO) offerings to include production accounting based on…
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iQor Becomes the First BPO Recognized for Health and Safety in the Region The Philippines Department of Labor and Employment has recognized iQor Dasmarinas, Cavite as the first-ever recipient of the Government Safety…
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The DDC Group, the worldwide network of business process outsourcing (BPO) companies, is excited to announce further expansion in the Balkan region with the recent opening of a new language hub in Belgrade, Serbia. The new site joins the…
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