Analysis completed by Wolters Kluwer Compliance Solutions shows that its Paycheck Protection Program (PPP) Supported by TSoftPlus™ solution has helped small businesses retain approximately one million American jobs, representing almost 100 different industries. Full-service restaurants lead the list of top business types that have obtained critical payroll funding during the COVID-19 crisis, facilitated through local lenders’ use of TSoftPlus technology. Physician offices and lawyer offices, electrical contractors, and commercial and institutional building construction businesses are among the other industries to have received Coronavirus Aid, Relief, and Economic Security (CARES) Act assistance.
Additional analysis based on PPP loans processed with the TSoftPlus solution, indicates that TSoftPlus-processed PPP loans have overwhelmingly been focused on supporting Main Street businesses, with 90 percent of that funding directed to organizations with 20 or fewer employees. The average number of employees assisted by local lenders who used TSoftPlus-originated loans is 12.
Steven D’Alfonso, Research Director with IDC Financial Insights, notes that beyond lenders’ use of TSoftPlus to facilitate PPP loan and loan forgiveness applications, the process may provide a trove of new insights into customer priorities and preferences, ultimately benefitting small businesses in communities across the country.
“After witnessing a demonstration of TSoftPlus functionality, it would appear that, thanks to the data generated by the PPP loan process, lenders will now be in a better position to truly understand their customers’ needs. Essentially, they will be able to enhance existing banking products or develop new offerings for customer benefit,” said D’Alfonso. “The close collaboration required between borrowers and lenders to meet PPP requirements may have an important side benefit in helping deepen and strengthen customer relationships, helping engender mutual trust for the long term.”
“Our assistance has largely centered on helping local lenders provide Main Street businesses with the funding essential to maintain their teams and operations during these unprecedented times. To date, the PPP loans we’ve processed cover a wide swath of smaller organizations, with funding having helped employers ranging from self-employed soybean farmers and dentist offices to real estate agents and restaurants,” said Steven Meirink, Executive Vice President and General Manager for Compliance Solutions. “Local lenders truly embraced this unprecedented program as some 70 percent of the loans made in any particular state were made by lenders located in that same state.”
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