Continuing to Support Employers Through the COVID-19 Pandemic, Latest Paychex Flex® Enhancements Help Businesses Reduce Risk, Maintain Compliance, and Move into the Future of Work

To continue to support customers as they navigate the impacts of the COVID-19 pandemic and navigate the future of work, Paychex, a leading provider of HR, payroll, benefits, and insurance solutions, has introduced several new products ahead of the 2020 HR Technology Conference & Exposition, taking place virtually from October 27-30. These new solutions, available in Paychex Flex®, the company’s cloud-based HR technology platform, include tools to help employers manage risk, maintain compliance, better assess performance, and adapt to mobile and AI-driven trends.

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“In the event of any crisis, an organization is met with new hurdles, but their existing challenges don’t just disappear. Through the COVID-19 pandemic, HR leaders have been juggling more than ever before to maintain compliance and manage productivity,” said Martin Mucci, Paychex president and CEO. “With our long history of supporting employers through many different phases of challenge and growth, Paychex is uniquely positioned to help them adapt and thrive not only through the uncertainties of COVID-19 but the transition to the future of work.”

“As our business grew, we needed to find new ways to find people, manage our people, and communicate with our people,” said Shiloh Jones, CEO of H.Y.P.E Counseling Services. “When we looked at Paychex we wanted a system that not only encompasses what we needed but where we want to go. We were able to customize and build out a platform that allows us to remain compliant and that I can check from anywhere in the world.”

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As part of Paychex’s 2020 Pulse of HR Survey, 79 percent of HR leaders agreed that technology enables their workforce to be more efficient and productive. However, when asked to select the most significant challenges they are facing as a result of COVID-19, 40 percent said providing technology to keep employees productive is proving to be difficult in the new business environment.

“At the onset of the COVID-19 pandemic, many businesses lacked the technology infrastructure needed to adjust to this new environment. Now, more leaders are turning to tech solutions to maintain operations, stay connected with employees, and keep their people productive,” said Tom Hammond, Paychex vice president of corporate strategy and product management. “The products and services we’re introducing are powerful tools in helping business owners protect what they’ve worked hard to build – from both a financial and safety standpoint – and provide support to help them continue to achieve their growth goals.”

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