Smartsheet, the platform for enterprise achievement, announced new research finding that 82% of workers feel less productive at work since going remote, according to a survey of enterprise professionals conducted by 451 Research and commissioned by Smartsheet. This echoes findings that over 90% of young workers reported having difficulty working remotely in a productivity survey conducted in April.
“As companies look to plan long-term, it will be critical they empower teams by choosing flexible tools that connect collaboration and work execution in order to realize maximum gains. Communication is part of that, but communication alone is not enough.”
Smartsheet and 451 Research partnered to look at the current state of employee productivity to help organizations understand the challenges that workers are facing in the new world of work. As the needs of the workforce continue to shift, accelerated by the COVID-19 crisis, the survey identifies how leaders can leverage technology to empower dynamic work by eliminating obstacles and siloes hindering productivity. Findings from the survey include:
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- Key barriers to productivity: The survey revealed that 68% of workers feel distracted by too many voice, video, messaging and email conversations throughout the workday; followed by 64% who feel they don’t have the correct tools to build or adapt new business processes, workflows or project designs; 62% who are hindered by the lack of face-to-face conversations; and 46% who say they can’t find the information they need to do their job.
- Tactics to improve productivity: When asked what would strongly improve their productivity, 39% of workers say more time to focus on work and not in conversations with others. This was followed by better ways to manage time and prioritize tasks (31%) and more easily integrating data from different systems into one place (30%). Overall, 84% desire less email and messaging communication and 77% desire fewer phone conversations.
“The research exposes how the shift to remote work has placed a larger focus on messaging tools and email, even though these tools alone are not making workers more productive,” said Smartsheet CEO Mark Mader. “As companies look to plan long-term, it will be critical they empower teams by choosing flexible tools that connect collaboration and work execution in order to realize maximum gains. Communication is part of that, but communication alone is not enough.”
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