Turkcell Safeguards Remote Education and Business Continuity

Turkcell helps fight the effects of Coronavirus with several initiatives for the community, business and the authorities. Backed by its resilient and reliable infrastructure, the company is committed to providing students, teachers, businesses, health authorities and staff, and the elderly with connectivity for their vital daily needs.

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“The global COVID-19 outbreak proved that businesses need to be more responsive to such emergency situations, as well as more agile to ensure business continuity – and the only way is through digital transformation”

Emphasizing the key role of the mobile industry amidst the global Coronavirus pandemic, “Turkcell has built one of the world’s most reliable and robust networks for days when connectivity is of utmost importance. We are committed to keeping our community connected and businesses running, as well supporting remote working from home and online education. Turkcell’s solid experience in digital transformation will empower customers while they are at home, and help stop the pandemic spread,” says Murat Erkan, Turkcell CEO.

Stating that Turkey will show strong economic resilience and emerge from the process successfully, he continues that, “As Turkcell, we support the ecosystem with a careful focus. We will fight the pandemic together with our healthcare staff, businesses, the elderly, educators and students. In the midst of the global pandemic, it is vital to stay at home and continue our daily routines while there. We have taken sound precautions to help our community in this sense, and we continue to extend our precautions.”.

“The pandemic sends a clear message for all to come together”

“The global COVID-19 outbreak proved that businesses need to be more responsive to such emergency situations, as well as more agile to ensure business continuity – and the only way is through digital transformation,” says Erkan. “In the face of the global outbreak of the new coronavirus, we have seen that the internet is not a luxury, but a utility that connects our society. It is a top priority for us, as telecom operators, to ensure business continuity across various industries and maintain uninterrupted service. We have in place a reliable and robust network infrastructure to support a large scale remote workforce. We have made sure that risk is not further exacerbated by taking solid measures to ensure the safety of our team and customers.”

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“Turkcell’s broadband services at the speed of light now serve approximately 1.5 million households. The total internet traffic on our network has increased by 35% and we observed increases of 50% during peak hours comparing last week of March to that of February. The mobile data volume has surpassed 500 terabytes. The demand for Turkey’s first FWA solution Superbox that offers fiber-speed home internet access service over Turkcell’s state-of-the-art mobile infrastructure has more than doubled in the same period. We will continue to provide our customers with uninterrupted high-speed communication services.”

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