TimeForgeTimeForge, a leading workforce management software provider, is leveraging its decades of expertise to help businesses tackle the labor management challenges of today. Retail businesses are being forced to adapt to rapidly changing labor needs, increasingly complex labor laws, and the prospect of a $15 / hour minimum wage – trends that are expected to continue through 2021 and beyond.

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TimeForge was spun out of TRUNO in 2020, when retail partners were investing heavily in online e-commerce, grocery delivery, and click-and-collect services as a result of the pandemic. Since then, TimeForge has continued to build and develop products designed to meet retailers’ changing needs.

Among the impacts of the pandemic felt by grocers is the acceleration of online ordering and pickup. The huge demand for online orders has posed many unique labor management challenges for the industry, such as the need to forecast and schedule pickers in advance of orders being filled, while also accounting for in-store shopping. Many retailers have ramped up the production and sale of prepared foods. In addition, delivery drivers and order fulfillment pickers, which may or may not be under retailers’ direct employment, must also be considered.

While COVID, public policies, and fresh meal items continue to change the labor model for grocers, TimeForge builds software that helps retailers adapt.

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“The market continues to change and customers want to shop their way – whether that’s in a contactless environment or walking up and down the aisle and buying groceries in a more traditional manner. The forecasting, communication, and staffing requirements have to evolve,” said Anthony Presley, Managing Partner at TimeForge.

In addition to helping grocers overcome these new labor management challenges, TimeForge continues to work on more ways to automate compliance through smart schedule enforcement and real-time communication. Labor laws in many states now require businesses to follow nuanced overtime rules, meal and rest break rules, and predictive scheduling mandates or risk incurring costly fines and fees. To address these requirements, TimeForge offers built-in compliance checking, accurate sales forecasting, and biometric time clocks, which together help businesses easily create and enforce great schedules, thereby protecting their bottom line.

“Our software has saved customers millions of dollars in their operations, going back to 2007 when we were established to help retailers solve hard problems in an elegant way. We will continue to innovate and partner with our customers to ensure we’re ready for what’s next,” said Audrey Hogan, Solution Manager at TimeForge.

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