Survey: 84 Percent of U.S. Workers Blame Bad Managers for Creating Unnecessary Stress
A new SHRM (Society for Human Resource Management) survey affirms the workplace adage that employees leave managers, not companies, as 84 percent of U.S. workers say poorly trained managers create a lot of unnecessary work and stress. The survey of U.S. workers examined their perspective on how ill—or well-equipped—their supervisor(s) were to manage people, the most important skills managers should develop, and how a better manager could improve their own performance as an individual contributor.
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“There is no relationship in the workplace more powerful than the one between people managers and employees”
Key Findings:
- 84 percent of American workers say poorly trained people managers create a lot of unnecessary work and stress;
- 57 percent of American workers say managers in their workplace could benefit from training on how to be a better people manager;
- Half (50 percent) feel their own performance would improve if their direct supervisor received additional training in people management;
- The top five skills people managers could improve, according to American workers, were: Communicating effectively (41 percent), developing and training the team (38 percent), managing time and delegating (37 percent), cultivating a positive and inclusive team culture (35 percent), and managing team performance (35 percent).
“There is no relationship in the workplace more powerful than the one between people managers and employees,” said SHRM President and CEO Johnny C. Taylor, Jr., SHRM-SCP. “As working Americans challenge organizations to manage and lead differently, those that don’t will find themselves left behind. SHRM’s PMQ provides people managers with the training and skills they need to build high-performing teams. By skilling up managers, HR can spend more time strategizing, cultivating culture, and delivering bottom line results.”
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