Passageways Celebrates Rapid Growth In 2020 And Sets Sights On Accelerated Expansion For Board Management Platform (OnBoard) In 2021

Relentless Customer Focus Fuels High Growth and Multiple Product Innovations in 2020 While Positioning the Company for Massive Scale-Up in 2021

Passageways, creator of OnBoard, the award-winning board management software platform that securely connects organizations and their boards of directors, announced record milestones in customer and revenue growth and accelerating expansion into new global markets. Under its ambitious 2021 growth plan, Passageways plans to build on its 2020 momentum by strengthening the OnBoard platform with new capabilities that drive powerful and collaborative engagement for boards, board directors, and other organizational leaders.

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“2020 was an incredible journey. We were honored to support our customers working on the frontlines of the COVID-19 pandemic, and we proudly welcome our new customers as they seek to improve their board collaboration and execute their governance responsibilities,” said Passageways Co-Founder and CEO Paroon Chadha. “As we turn to 2021, we are optimistic about the future and our plans to continue developing OnBoard as the premier cloud-first and mobile-first platform for board and leadership team intelligence, collaboration, and engagement.”

2020 Milestones

  • Added 1,000 new customers over the last 18 months from over 25 countries.
  • Increased average user time in OnBoard by over 40% in 2020, demonstrating the value of progressive new capabilities and features added to the platform.
  • Achieved an average score of 9 out of 10 on a satisfaction survey of 2,000+ customers.
  • Headquartered in Indianapolis, Passageways expanded or opened offices in LondonMontreal, and Sydney to support its growing customer base in the United KingdomCanadaAustralia, and New Zealand.

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In 2020, Passageways successfully launched new capabilities to ensure best-in-class security, scalability, and simplicity while supporting complex leadership and governance-based needs.

  • D&O Questionnaires – This advanced workflow tool simplifies and streamlines what is typically an arduous process for enterprise-level public companies: the annual implementation and collection of questionnaires and disclosure data required by law.
  • ISO 27001:2013 and SOC 2 Type 2 Certification – To demonstrate Passageways’ commitment to data security and transparency, the company announced two important certifications. ISO 27001:2013 is an internationally recognized information security standard and certifies that OnBoard complies with a globally standardized approach to managing and securing digital information. SOC 2 Type 2 certifies that outside firms have audited our procedures, controls, and security practices focusing on availability, security, privacy, and confidentiality.
  • Minutes Builder – This tool enables teams to take minutes in real-time within OnBoard, share them quickly, capture in-meeting approvals, track attendance, and record motions as they happen.
  • Engagement Analytics – In another industry first from Passageways, Engagement Analytics introduces sophisticated, anonymized, and aggregated analytics to iterate and improve meeting preparation, deliver strategic insights, and boost board engagement.
  • Native Zoom integration – The industry’s first direct, native integration with the popular Zoom web conferencing app streamlines the transition to virtual board meetings.
  • Tasks – A task management tool that helps boards and leadership teams be more action-orientated and effective by clarifying ownership of action items throughout the entire meeting cycle.

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