Minority-Owned Business Expands to Baltimore with a Plan to Bring 300 New Jobs

Chime Solutions, an Atlanta-based Business Process Outsourcing firm, recently announced an expansion to Baltimore, MD, continuing its commitment to providing exceptional customer care solutions for its clients.

With a desire to challenge the contact center outsourcing status quo and provide innovative solutions, its Baltimore expansion will bring up to 300 job opportunities through its new mobile-enabled initiative, ChimeIn. ChimeIn is a groundbreaking on-demand staffing platform that provides flexible work schedules while solving unplanned staffing fluctuations.

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“We are thrilled to expand our footprint to the Baltimore area, as we work collaboratively with forward-thinking and community-focused partners to provide needed jobs and career paths to promote economic mobility through workforce development,” said Chief of Staff Lauren Wilson. “The pandemic not only represented a health crisis but a financial one as well, making Chime Solutions’ ability to bring hundreds of needed jobs and opportunities for Baltimore’s residents that much more impactful.”

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The rapidly growing business has established a progressive business model of cultivating talent in under-resourced communities and repurposing former retail space into state-of-the-art contact centers. The company’s growth mission is to expand this adaptive reuse model across the country and create a minimum of 10,000 jobs.

With a new flexible-work model and innovative mobile app, Chime Solutions is disrupting the traditional outsourcing industry and creating jobs in the process. ChimeIn creates a win-win scenario for students to gain valuable corporate experience that allows them to personalize their daily work schedules.

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