One day it was business as usual at Kreston Reeves. The next, accountants and CPAs at the London-based financial services firm were rearranging spare bedrooms and cleaning off dining room tables to comply with a government-issued work-from-home mandate sparked by the COVID-19 pandemic. In the not-too-distant future, many will return to the office and get back into the field. Regardless of where they choose to work, Kreston Reeves will be ready to deliver a consistent experience that keeps them engaged and productive thanks to a forward-thinking strategy and technology from Citrix Systems, Inc. (NASDAQ:CTXS).
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Planning for the Future
For more than a decade, Kreston Reeves has been using Citrix digital workspace solutions, including Citrix Virtual Apps and Desktops™, and Citrix ADC™ to provide its team with flexibility in when, where and how they work. The solutions serve as the foundation of the firm’s business continuity plan and proved invaluable when the pandemic hit.
“We’d never had to test our plan to its limits,” said Chris Madden, IT & Operations Director, Kreston Reeves. “But in the week before the Prime Minister ordered employees to work from home, we performed two scale up exercises to see how our Citrix solution would work.”
And the results were impressive. “We were able to increase our remote user load from 50 to 600 and had everybody working from home within 24 hours,” Madden recalls.
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Delivered as part of Citrix Workspace™, Citrix Virtual Apps and Desktops enables organizations to serve up personalized access to the systems, information and tools their employees need to do their best work in one, unified experience and dynamically apply security policies based on a user’s behavior and environment. This allows employees to work when, where and how they want with the confidence that their applications, information and devices are safe.
And, Kreston Reeves is using it to unlock the creativity of its team and fuel innovation that can drive its business forward.
One example Griggs points to is audits, which prior to the pandemic were conducted on-site. “Health-conscious remote workers surmised that more of the audit work could be conducted remotely than ever before,” he said. “Rather than spending a great deal of time at client locations, they leveraged technology to get 90 to 95 percent of things completed before leaving home.”
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