HR Acuity Can Deliver ROI of 520 Percent According to Total Economic Impact Study from Independent Research Firm

By HRTech News Desk Last updated Aug 17, 2019

New study shows how the SaaS employee relations management platform improves employee experience, reduces workplace risk and drives significant business benefits across enterprise organizations

HR Acuity, the only technology platform specifically built for employee relations management, announced the release of a newly-commissioned Total Economic Impact study conducted by Forrester Consulting. In the study, Forrester reported that before using HR Acuity, interviewed enterprises struggled with managing employee issues and the sensitive data underlying them, creating confidentiality and productivity concerns along with legal risk. The study found that organizations that deploy HR Acuity can achieve an overall ROI of 520 percent within three years.

In today’s work environment, employees are a company’s most valued asset, and the most successful companies maximize employee effectiveness by creating a fair and safe work environment. How employee issues are handled has an impact not only on individual employees, but also on the company’s brand and reputation.

It’s increasingly critical that employee relations and HR teams have the tools to manage these issues. HR Acuity provides tools and technology specifically designed for their needs.

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To measure the impact of the HR Acuity solution, Forrester created a composite organization based on interviews with five HR Acuity clients. The study highlights multiple quantifiable benefits based on the research, including:

$2.4M of avoided and mitigated legal risk and costs, by helping employee relations teams identify problem areas early and take proactive measures to correct the underlying causes
$1.1M of strategic insight gains. HR Acuity helps ensure that employees are treated consistently and fairly, resulting in strategic gains Forrester has quantified as reduced employee turnover.
20% improved employee relations team efficacy. The employee relations team spends less time entering data and creating reports, and more time understanding the data. HR and business partner efficacy was also improved by $345K.

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In addition to the quantified benefits measured, the study also noted a number of unquantified benefits, such as protecting brand reputation, improved overall employee productivity and enhanced employee brand advocacy – all drivers of a positive employee experience, lower turnover and higher productivity.

“What this study confirms is that even though organizations value the idea of employee experience, they struggle to manage their employee issues, data and the insights derived from them to build better workplaces,” said Deb Muller, CEO and founder of HR Acuity. “I am thrilled that Forrester’s analysis confirms that HR Acuity helps reduce legal risk, improve productivity and drive the employee experience forward – while delivering significant business value.”

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