HappyFox Announces Integration With Asana, Enabling Customer Support and Project Teams to Collaborate Faster
HappyFox, Inc. – a leader in help desk and customer support software – is proud to announce the integration of HappyFox Help Desk with Asana. This integration helps project and support teams collaborate seamlessly with each other and resolve customer issues quickly.
HR Technology News: SAP Recognized As World’s Best Workplaces 2020 By Great Place To Work
As the COVID-19 pandemic continues to unfold, companies are resorting to work-from-home policies, causing a change in the way they collaborate. To provide excellent customer service during these tough times, HappyFox’s integration with Asana helps support agents to collaborate effectively with other teams in the organization.
“As support teams focus on delivering quality customer service, they sometimes struggle to collaborate with other teams in the organization,” said Shalin Jain, CEO of HappyFox, Inc. “This integration with Asana, along with the powerful feature set of HappyFox Help Desk, will allow support teams to reduce the time they spend on collaborating with project teams on external channels, so they can focus on helping customers.”
According to IDC, by 2024 enterprises with collaborative work environments will see 30% lower staff turnover, 30% increased productivity, and 30% higher revenue per employee than their peers. HappyFox’s integration with Asana sets the framework for efficient cross-functional collaboration across teams.
HR Technology News: Alegeus Survey: Consumers Primed For HSA Education