Gap Inc.outlined its plans to hire seasonal associates to help support its Customer Experience Centers (fulfillment and customer contact centers) and Old Navy, Gap, Banana Republic, Athleta, Intermix and Janie and Jack stores, serving customers this holiday season in a safe and seamless way. These new roles follow the company’s hiring of more than 50,000 employees in the first half of the year to meet the changing needs of its customers. To make this year’s hiring process safe and easy, the company will be hiring virtually, allowing applicants to apply online for any role in three minutes or less.
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“At Gap Inc., we know the holiday season will be different this year and are committed to helping our teams provide our loyal customers with a safe and seamless shopping experience for all their gifting needs.”
“We are thrilled to add seasonal talent to our growing teams across the U.S. and Canada, in a time when it’s needed most,” said Sheila Peters, Head of People and Culture, Gap Inc. “At Gap Inc., we know the holiday season will be different this year and are committed to helping our teams provide our loyal customers with a safe and seamless shopping experience for all their gifting needs.”
New hiring efforts to support a digitally-led business
Gap Inc. acquired 3.5 million new customers through its online channels in Q2. To meet the surge in online demand, Gap Inc. is looking to fill roles across the business that will include packing, assembling merchandise, preparing orders for shipment, serving customers through its customer contact centers and additional staffing for contactless services. With the retailer’s most recent rollout of Curbside Pickup and Buy Online, Pickup In Store, Gap Inc. customers can now shop for their holiday wish lists confidently and conveniently, however and whenever they choose.
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