Coupang, Korea’s largest eCommerce company, announced that it has hired former Uber Chief Technology Officer (CTO) Thuan Pham as the company’s new CTO.
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“Coupang is reshaping customers’ expectations every day”
Pham has built a reputation for growing and scaling some of the world’s most transformative companies. During his seven-year tenure as Uber’s CTO, Pham was at the helm of the ride-sharing giant’s efforts to develop the revolutionary technology behind its massive transportation network. His leadership and vision were instrumental in building the technology infrastructure to enable Uber’s expansion from just over 10 million rides annually to nearly 7 billion rides a year in over 800 cities globally.
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Pham joins Coupang as it continues its explosive growth. Customers receive hundreds of millions of orders per year through Coupang’s free Rocket Delivery service, which guarantees delivery within 24 hours. Customers seeking even faster shipment can use Dawn Delivery to receive their products overnight or on the same day. This service, available nationwide, allows customers to place orders as late as midnight and receive their products on their doorsteps before 7 a.m. the next day. Coupang is also quickly expanding to offer customers new services such as Rocket Fresh, which is Korea’s largest nationwide online grocer, and Coupang Eats, the company’s foray into food delivery.
“Coupang is reshaping customers’ expectations every day,” said Pham. “I haven’t seen services like Rocket and Dawn Delivery anywhere else on the planet, but Coupang’s customers can take them for granted. We’ve seen companies use technology to transform how people move, shop, or consume entertainment, but Coupang is transforming the way people live. This is one of those generational opportunities to create a new paradigm for what customers around the world can expect out of the companies that serve them, and I am truly excited to be able to contribute to this extraordinary vision.”