eG Innovations, a world leader in providing user experience monitoring, diagnostics and analytics solutions for organizations deploying digital workspaces, and IGEL, a provider of the next-gen edge OS for cloud workspaces, today announced that eG Innovations has joined the new IGEL Ready program as a technology partner. The IGEL Ready program opens up the company’s core enterprise software for tech companies like eG Innovations to integrate and validate its products, driving business growth and flexible access to enterprise applications for mutual customers of eG Innovations and IGEL.
“We’re excited that eG Innovations is joining our growing network of more than 100 IGEL Ready partners and becoming part of a new validation movement in the end user computing industry.”
“Over the last year, organizations of all sizes and across verticals have deployed digital workspaces to support employees working from home,” said Srinivas Ramanathan, CEO of eG Innovations. “At eG Innovations, we focus on delivering purpose-built monitoring solutions for digital workspaces. Our solutions support all the popular digital workspace technologies including Citrix, VMware Horizon, AWS WorkSpaces and Microsoft WVD and help clients monitor user experience, troubleshoot problems proactively and gain insights to optimize and right-size their digital workspace deployments.”
Digital workspace delivery infrastructures are heterogeneous, multi-vendor and distributed. When user experience issues arise, IT operations teams have a challenge determining which technology stack is causing the problem. “IT operations teams need true end-to-end visibility, so they know exactly where the cause of a problem lies,” continued Ramanathan. “Our collaboration with IGEL allows us to offer insights into the performance of endpoints and integrate this with the rest of our offering. This way, there is no visibility gap.”
The eG Enterprise integration with the IGEL software-defined endpoint management platform provides organizations with insights into every layer and every tier of their digital workspaces deployment. From the eG Enterprise console, administrators can monitor the performance of all their IGEL endpoints as well as the IGEL Universal Management Suite (UMS). The end-to-end performance visibility and embedded analytics provided by eG Enterprise — along with the enhanced endpoint management and control provided by IGEL — enable end user computing teams successfully make the shift from managing desktops to managing the digital customer experience. eG Enterprise is the only solution with customized monitoring, diagnosis, and reporting capabilities for IGEL UMS.
“The future of enterprise computing is in the cloud. The IGEL Ready program makes it easy for any company to deploy their applications to virtual desktops and cloud workspaces, reaching a new and relevant market while also enabling world-class customer service,” said Jed Ayres, CEO, IGEL. “We’re excited that eG Innovations is joining our growing network of more than 100 IGEL Ready partners and becoming part of a new validation movement in the end user computing industry.”
Now more than ever, providing customers and their employees with reliable, frictionless access to tools, applications, and services is critical for businesses continuity and growth. The IGEL Ready program ensures that partner applications are validated and shared, and that their customers have access to updated and secure software. This new ecosystem enables customers to consider compatible devices and partner applications across a range of categories in the customer-facing IGEL Ready Showcase.