ECRI and RLDatix Launch Empathetic Communication and Caring for the Caregiver Training During COVID-19 Pandemic
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ECRI, an independent trusted voice in healthcare improving the safety, quality, and cost-effectiveness of care, and RLDatix, the leading global provider of intelligent patient safety solutions, announce a new collaboration to meet the needs of care teams in the midst of the COVID-19 pandemic. Their collaboration will initiate with free empathetic communication and caring for the caregiver training program.
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Both ECRI and RLDatix bring decades of experience in patient safety and reducing preventable harm. The goal of this collaboration is to develop tangible programs that can be used immediately in the battle against COVID-19. Additional ways to provide value in patient safety and training for healthcare organizations will continue beyond the COVID-19 crisis.
One area that the two companies will collaborate on immediately is a live webcast program that combines the clinical side of the COVID-19 battle (the head) with the need to provide emotional first aid for caregivers (the heart).
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“The mental health of frontline staff is now a key concern of leaders as our caregivers struggle with the personal challenges of combatting the pandemic while dealing with their own feelings of isolation, sleep deprivation, and emotional exhaustion,” says Marcus Schabacker, MD, PhD, president and CEO, ECRI. “We are proud to be working with RLDatix on programs that provide the communications skills that care teams need to handle unimaginable life and death situations.”
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