CCaaS and UCaaS leader recognized for innovative Work From Anywhere platform
Dialpad, Inc., the leading AI-powered cloud communications platform, announced today that TMC, a global integrated media company, has named Dialpad as a 2021 TMCnet Remote Work Pioneer award winner. Presented by TMCnet, the award honors companies whose solutions support the massive increase in remote working brought on by the Coronavirus pandemic.
“For many employers, it was a scramble to transition to a fully remote workforce”
“For many employers, it was a scramble to transition to a fully remote workforce,” said Craig Walker, CEO and founder of Dialpad. “With the help of our cloud-native calling, conferencing and contact center platform, thousands of companies were able to do so without losing even a day of work. Our team put in a lot of hard work over the past year to make sure we could support our customers during the transition to a more distributed workforce and we’re thrilled to see those efforts being recognized by TMCnet.”
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Born in the cloud, Dialpad is uniquely suited for the rapid digital transformation brought on by the pandemic. The company’s UCaaS and CCaaS platform seamlessly scales up and down to enable customers to establish a distributed workforce in a matter of minutes. With remote work here to stay, companies are increasingly turning to flexible and reliable cloud-based tools like Dialpad to help their teams stay productive and collaborative as they Work From Anywhere™. This is supported by Frost and Sullivan’s 2020 North American Hosted IP Telephony and UCaaS Market Radar Report. “With most businesses looking to enable large proportions of their enterprise workers and contact center agents to work from anywhere, cloud services provide flexible, cost-effective access to mission-critical communications and collaboration tools,” stated author Elka Popova, Vice President of Connected Work at Frost & Sullivan.
“Recognizing leaders in the advancement of remote working software, TMC is proud to announce Dialpad as a recipient of the 1st Annual Remote Work Pioneer Award,” said Rich Tehrani, CEO, TMC. “Dialpad is being honored for their achievement in bringing innovation and excellence to the market, while leveraging the latest technology trends.”