Conduent Launches Enhanced Viewpoint eDiscovery Software with Continuous Active Learning Capabilities

  • Enhancements Improve Document Review Efficiency and Quality
  • Time Savings Allows for Greater Focus on Case Strategy
  • Conduent to Exhibit New Capabilities at Legaltech® in New York, N.Y.

Conduent Incorporated  announced enhancements to its document review platform, Viewpoint eDiscovery, with the March 2020 launch of its Continuous Active Learning (CAL) capabilities.

Conduent’s Viewpoint platform enables the fact-finding stage of legal discovery and investigations. It allows legal professionals to streamline the process of collecting, reviewing, and producing electronic documents to quickly discover valuable information regarding any matter, event, or topic.

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The addition of CAL, together with significant new user experience enhancements, increases review consistency and accuracy, and reduces document review time by legal professionals — mitigating risks and driving lower costs for Conduent’s customers. This new capability is the latest in a series of advancements that helps law firms and corporate legal departments keep pace with rapidly increasing data volumes and formats.

“Viewpoint’s new CAL capabilities allow discovery practitioners to more quickly identify relevant information to develop a legal strategy that benefits their clients,” said Beth Fritts, General Manager, Legal, Compliance and Analytics Solutions, Conduent. “These enhancements also improve the user experience and make the discovery process more intuitive, reducing the time and cost of review. We’re excited to provide this efficient and secure technology to our clients to help improve their outcomes.”

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Driving the efficacy of Viewpoint is Conduent’s unique visibility to over 30 billion attorney decisions. While beta testing this enhanced solution, one client realized an 85 percent reduction in documents that required review. The CAL enhancements allow more flexibility, easy access to commonly used features during the process and built-in conveniences. Although each specific use case is different, Conduent has seen total costs of review reduced between 60 and 80 percent.

Conduent’s enhanced Viewpoint joins a product suite of business solutions that implement AI and machine-learning across commercial and public sectors.

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