Ceridian Report: Employee Experience Paramount in the Future of Work
According to the Ceridian Pulse of Talent report, the majority of the North American workforce could be moving on to new job prospects, underscoring the growing importance of modern employee experiences and retention strategies in the future of work.
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The report revealed:
- The majority of the North American workforce is looking for new job opportunities or would consider moving jobs if approached by another company (US: 64%, CAN: 68%)
- Younger workers, under the age of 30, are the most likely to be on the move (US: 75%, CAN: 87%)
“The past year has thrust the future of work upon us, and with it comes an urgency to implement intelligent technologies that create value within this new reality,” said Susan Tohyama, Chief Human Resources Officer, Ceridian. “Employee experience is no exception. What was once a nice-to-have workplace perk is now inextricably tied to business resilience and sustainable growth.”
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While pay remains important, engagement most important factor for retention
The report revealed that pay is the top factor that entices talent to apply for a role (US and CAN: 36%), followed by good work life balance (US: 19%, CAN 18%), and the overall work environment (US:12% and CAN: 13%). However, when asked what was the most important factor that keeps people with an employer, engaging work topped the list.
Tohyama added that while turnover is an expensive consequence of failing to invest in employee engagement, the impact to a company’s bottom line may be even greater. According to Gallup, organizations that are the best in engaging their employees achieve earnings-per-share growth that is more than four times that of their competitors.
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