Care Angel Launches HEALS Rapid Response COVID-19 Back to Work, Back to Community (Safely) Programs Using On-Demand Workforce of AI-Powered Virtual Nurse Assistants
Programs Leverage Unlimited Workforce of AI-Virtual Assistants to Lower Risk and Support Employers, States, Cities to Implement Public Heath Protocols at Scale
Care Angel, the industry leader in automation and exponentially scalable Artificial Intelligence (AI)-powered Virtual Nurse Assistants, announced the availability of two new “HEALS” (Help Early Awareness Logistics and Surveillance) programs intended to address critical employer and public health needs. Business leaders and state, city and county governments’ public health operations are desperate to find ways for individuals to return to work and back into the community safely amidst the COVID-19 pandemic. Both offerings are an extension of the company’s award-winning SmartCare Platform that handles the continuous engagement, management, surveillance, triaging and care of at-risk populations.
The HEALS Back to Work (Safely) and HEALS Back to Community (Safely) initiatives are both powered by ANGEL. ANGEL, the company’s on demand workforce of Virtual Nurse Assistants, leverages the power of AI, to perform clinical intake and continuous and periodic check-ins through phone calls and texts, freeing up call centers and valuable clinical resources to care for the neediest first. As it relates to the public’s re-entry into society following a period of social isolation, the offering is particularly well suited to address COVID-19 safety protocols, handle workflows and automatically add data into the contact-tracing database
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HEALS Back to Work (Safely) was launched to offer powerful virtual screening tools to detect, identify and reduce employer risk while maintaining business continuity. With this program, ANGEL will be used to provide automated, continuous monitoring, early detection messaging and reporting capabilities to keep both workforces and/or customers safe. Employers and large organizations will benefit from the ability to streamline and drastically improve COVID-19 specific workplace protocols at scale via:
- Virtual Check Ins – Automate brief daily check-ins by talk or text, inbound and outbound
- Risk Detection – Discover signs and symptoms early, alert stakeholders of risk and help prevent spread
- Triage to Testing – Prioritize those that show symptoms to designated testing sites/appropriate care
- Contact Trace – Identify and monitor individuals that came in close contact with infected individuals
- Enterprise Reporting – Analyze data to understand impact by worksite, region
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