The majority of Department of Defense (DoD) IT and program managers say the DoD is experiencing a remote work and collaboration paradigm shift, driven by the COVID-related remote work surge. While they acknowledge security concerns and collaboration challenges, 81 percent say they want to see the DoD telework more frequently (post-pandemic) and 85 percent say the lessons learned from this surge will leave the DoD better prepared to support the warfighter in the future.
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New Research — DoD IT and Program Managers Want Telework to Stay; 81% Want to See More DoD Telework in the Future
MeriTalk, a public-private partnership focused on improving the outcomes of government IT, reveals the impact of this paradigm shift in its new report, “Meeting the Mobile Mission: Secure Collaboration for National Defense.” The study, underwritten by Microsoft, is based on a survey of 150 DoD IT and program managers, and explores the state of DoD remote work. The report compares perspectives from these critical groups and best practices to balance access, collaboration, and security.
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Ninety percent of DoD IT and program managers are teleworking at least part-time due to recent global events. This said, IT and program managers are concerned about the potential long-term impacts on national security. Just 30 percent say their department was “very prepared” to meet the mission when the transition to telework was first announced. Digging in, 85 percent have experienced challenges while collaborating and almost two-thirds (61 percent) say remote collaboration leaves department networks, clouds, and endpoints vulnerable.
Despite awareness of the security risks, many IT managers (84 percent) and program managers (83 percent) admit to taking security short-cuts while conducting official department business. This includes using a personal mobile device or laptop and using a personal cloud or file sharing account.
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