CLOUDWORK|PRO, an on-demand IT field service marketplace, announces the launch of a new Technician Advisory Board featuring twelve highly experienced technicians. The board aims to advise CLOUDWORK|PRO, provide IT field service technicians with pertinent information, and give them the opportunity to contribute their input on how the foundation of CLOUDWORK|PRO is built. The board will also influence how technicians and clients communicate and complete work on the platform.
HR Technology News: Gift Names Program Lyons HR MBA in UNA’s College of Business and Technology
The group will meet quarterly to discuss IT field service topics and provide support to CLOUDWORK|PRO and its technicians. “I would like to see the board grow into not only a way to advise CLOUDWORK|PRO on software or policies, but to also help technicians increase their knowledge and skills through training courses and business management seminars,” said board member Carl Gittings and Technician Network Advisor for CLOUDWORK|PRO.
The dedicated board members who will be volunteering their time and expertise from across the United States include Ralph Bell, Scott Coffman, Carl Gittings, Jeremy Griffiths, Luke Kempfert, Paul Price, Eduardo Rodriguez, Tim Orozco, Darlington Overo, Ron Rydeski, John Wagner, and Nathaniel Williams.
“The reason I wanted to be on the board is to be a part of something that is going to serve the needs of the technicians and the clients,” says board member Ron Rydeski, CEO of Voltage IT. “One thing that I feel is there needs to be a process to develop technicians and recognize what they do.”
HR Technology News: Gift Names Program Lyons HR MBA in UNA’s College of Business and Technology
The board’s creation aids in the long-term strategy of the platform and helps to build a top-tier on-demand marketplace of the best technicians in the nation. “It’s about bringing those technicians into the advisory board to drive the mission of the company,” says Tim Riefke, President of CLOUDWORK|PRO. “We also want to invest in growing our technicians’ businesses with certifications, small business best practices, and provide knowledge on how to build their team on the platform.”
One of the board’s main initiatives is to retrieve feedback on CLOUDWORK|PRO’s software. “I think it’ll be great to gain industry insider knowledge on new technologies, new products, and new projects that might be coming up so that CLOUDWORK|PRO can look to serve those customers,” added Gittings.
HR Technology News: LumApps Delivers Next Generation Employee Experience With Coveo
[To share your insights with us, please write to sghosh@martechseries.com]