Business Agility Critical to Post-Pandemic Workforce and Economic Recovery

Organizations that build an agile workforce and make strategic investments in human capital during the coronavirus crisis will be best positioned to gain market share and overtake competitors, according to a new Talent Trends report released by Randstad Sourceright.

“Talent Trends, COVID-19 & the future of work,” which draws from a global survey of more than 800 human capital and C-suite leaders across 17 markets, identifies which trends will be key for companies to thrive in a post COVID-19 world. These include: the creation of an agile workforce, utilization of talent analytics, adoption of digital workflows, managing the employer brand, and investment in HR technology and reskilling programs.

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“COVID-19 has had an enormous and unexpected impact on the world’s health and economy,” said Rebecca Henderson, CEO of Randstad Global Businesses. “Perhaps the most important lesson to be learned from a business perspective is that human capital and business leaders need to expect the unexpected. The only way to be able to thrive when crisis hits, and subsequently when things stabilize, is to be agile; agile in business strategy, workforce strategy, employee reskilling strategy and tech strategy. That mindset applies both to organizations that faced unprecedented demand during the pandemic as well as companies whose business came to a grinding halt as the economy slowed.”

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The new Talent Trends report also reveals that organizations are increasingly using data and technology to predict needs within their business and fill talent gaps quickly. Nearly half (47 percent) of respondents said they were spending more on predictive talent analytics, and 64 percent indicated that they were already investing significantly or moderately on analytics capabilities. A vast majority (81 percent) viewed analytics as critical in their ability to acquire talent – a sentiment that has been steadily rising since 2016.

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