Prodoscore Q4 2025 Data Shows Employee AI Usage Increases Productivity Across U.S. Workforces

By Business Wire On Jan 27, 2026

Hybrid Work Also Proved its Power in Q4, as Flexible Schedules Boosted Productivity Beyond Fully In-Office and Fully Remote Models

Prodoscore (the “Company”), a leading provider of employee productivity and data intelligence software, released its Q4 2025 Productivity Pulse report, an in-depth analysis of productivity trends across U.S. industries, departments and job roles. The report presents data from over 9,000 employees across 176 companies, spanning 80 job roles and 10 industries. Productivity is measured by employee use of cloud tools, including Google Workspace, Microsoft 365, CRM and phone systems and more.

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According to the report, generative AI adoption varied widely by industry in Q4. Professional and business services led the charge, with over half (51.9 percent) of employees using GenAI tools. In contrast, law firms and legal services reported the lowest adoption rate at 8.6 percent. Among employees who used AI, productivity was high, with managers in professional and business services reporting a 44 percent increase in activity compared to non-AI users.

“Our Q4 data shows that productivity is increasingly shaped by how effectively organizations apply AI and flexibility under real business pressure,” said Sam Naficy, CEO of Prodoscore. “Hybrid work continues to deliver strong outcomes, while AI adoption and usage are creating clearer performance differences across roles and industries. These trends underscore how data-driven visibility helps leaders better understand how work is getting done and enables them to make more informed decisions as they kick off the New Year.”

Additional key findings include:

Hybrid workforces unlocked peak productivity, reinforcing that flexible work models continue to deliver consistent outcomes. All hybrid workforce combinations – excluding a one-day-in, four-days-remote model – outperformed fully in-office and fully remote employees, highlighting the productivity benefits of flexibility. This performance was supported by strong adoption of core tools across industries, with email and messaging/chat emerging as the most widely used overall.
For the third consecutive quarter, industrial and logistics remained the most productive industry. The sector’s sustained productivity may be tied to steady consumer and e-commerce demand during the holiday season and a slow but ongoing recovery in global supply chains. Additionally, utilities and essential services saw the largest quarter-over-quarter improvement, with productivity increasing 14.9 percent, which may be tied to modernization efforts, new regulatory demands or emerging infrastructure investment cycles.
Healthcare and innovation teams drove departmental productivity gains. Healthcare reported the highest departmental productivity in Q4, as systems focused on improved scheduling, technology adoption (such as AI and telehealth) and standardized workflows. Innovation teams recorded the largest quarter-over-quarter increase, rising 16.1 percent, potentially reflecting the immediate application of new technologies and increased efficiency pressures. In contrast, PR departments recorded the lowest productivity level with a 16.7 percent decline, which may reflect paused campaigns or shifting strategies amid economic uncertainty or geopolitical conflict.
HR specialists led role-based productivity. The HR specialist was the most productive role in Q4, reflecting heightened year-end activity tied to open enrollment, performance reviews, compliance, reporting, budgeting and planning. Assistant controllers posted the largest quarter-over-quarter productivity increase, up 27.9 percent. At the same time, data analytics and corporate counsel roles recorded the lowest productivity levels, with the latter potentially tied to reduced demand for transactional work at the end of the year.
Busy meeting days shifted to later in the week. Thursday replaced Tuesday as the busiest meeting day, with employees averaging one hour and 28 minutes in meetings that day. Software employees logged the highest meeting load at five hours and six minutes per week, while law firms and legal services recorded the lowest at two hours and 28 minutes, highlighting continued variation in collaboration demands across industries.

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