Konnect Launches KonnectAi for Business: A Human-Centered AI Assistant Set to Transform HR Support

By Business Wire On Sep 17, 2025

First of its Kind Integrated AI Service Offering for HR Professionals

Konnect, an independent Human Resource service provider, announced the launch of KonnectAi, an AI-powered HR assistant named “Sophie,” custom-built to streamline everyday HR tasks for small businesses to global enterprises. Sophie gives employees instant answers to frequently-asked HR questions from onboarding to performance reviews, helps HR teams reclaim time for strategic work, and enables leadership to scale people-first processes without sacrificing trust or empathy.

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“We’re empowering HR,” said Jamie Viramontes, Founder and CEO, Konnect. “With KonnectAi, HR teams can bridge the gap between responsiveness and humanity by taking care of repetitive tasks so HR professionals can focus on what really matters: their people.”

“We’re not replacing HR. We’re empowering HR,” said Jamie Viramontes, Founder and CEO, Konnect. “With KonnectAi, HR teams can bridge the gap between responsiveness and humanity by taking care of repetitive tasks so HR professionals can focus on what really matters: their people.”

Meeting the Needs of Modern HR

According to a recent study,* HR professionals are at a breaking point.

62% of HR professionals reported that their departments have been operating beyond typical capacity
57% stated that their department lacked sufficient staff for its workload
66% of HR professionals who reported being understaffed were less likely to describe their HR department as effective

Sophie was designed to address these challenges by:

Analyzing and triaging incoming HR tickets
Auto-tagging and prioritizing requests by urgency and tone
Drafting replies that feel personal and thoughtful
Integrating seamlessly with leading HRIS and payroll platforms (including Workday, ADP, Dayforce, Paylocity, Teams, and Slack)

For employees, it means no more waiting or confusion—instant answers to time-off, benefits, and policy questions. For HR Teams, it means fewer interruptions, more time for engagement, culture, and strategy. For leadership, it means scalable HR support unique to their business that protects the employee experience and helps drive retention.

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