Group Management Services Invests in Technology to Prepare for the Unexpected
Advancements in Technology Prove Critical for PEO and its 1,450-plus Clients During the COVID-19 Pandemic
Group Management Services (GMS), a Certified Professional Employer Organization based in Richfield, Ohio, has placed an emphasis on technology in recent years that sets them apart in the PEO industry. Not only has this investment streamlined internal processes, it has also made it easier for GMS’s 1,450 clients across the country to keep their businesses operating during difficult times.
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These advancements include equipping the entire GMS workforce with the hardware and software to efficiently – and more importantly, securely – access all business applications and data from anywhere, anytime. GMS also heavily invested in online collaboration tools to maintain a high level of cohesiveness across all GMS departments, regardless of employee location. The technological advancements made over the last 24 months have allowed GMS to smoothly transition to a remote workforce – an accomplishment that has been critical during the current COVID-19 pandemic.
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Beyond the internal upgrades, GMS made advancements to its HR Platform, GMS Connect. This platform enabled clients to manage their employees through the crisis by offering remote, paperless onboarding of new employees, paperless online enrollment in health and other GMS offered benefits, and secure, 24/7 access to HR data including paystubs, tax documents, and important COVID-19 information. Notably, GMS can quickly provide the required documentation for its clients to apply for Paycheck Protection Program (PPP) loans.
“We are looking forward to the day when we can visit with our clients in the same room. These relationships are personal, not virtual,” GMS President Mike Kahoe said. “While we always have been and always will be a service company, I am relieved that we have invested in so many ways to operate virtually.”
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