HR Executive Named to Lead Bold New Programs to Further Increase Employee Experience to Better Serve Employees and Customers Alike
ClickSoftware, the leading provider of field service management software, named Jay Schaufeld, an executive with more than two decades of human resources leadership experience, as the company’s first Chief People Officer (CPO). As CPO, Schaufeld will lead company-wide initiatives to optimize the experience of each employee while strategically aligning HR to Click’s business goals, to the benefit of employees and customers alike. He will report directly to ClickSoftware CEO, Mark Cattini.
Schaufeld brings an impressive resume of HR leadership creating progressive and scalable talent programs within technology and services companies. Most recently, he served as senior vice president of human resources for ownerIQ, where he led human resources strategy, programs and infrastructure. Before that, he was vice president of human resources for Meteorix, where he led human resources through high growth and ultimately integration following the company’s acquisition by IBM.
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“ClickSoftware’s new Chief People Officer role signals our dedication to maximize employee engagement and opportunity across the team. If we want to delight our customers, we need to delight our employees — and ensure their experience and engagement with their work is the best it can be,” said ClickSoftware CEO, Mark Cattini. “Jay brings tremendous talents to Click, capabilities he’s built up through a history of leading progressive human resources and talent management practices.”
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“The opportunity to serve as ClickSoftware’s first Chief People Officer is particularly exciting for me,” said Jay Schaufeld. “Click is the global leader in service management solutions. Our talent agenda seeks to harness the best of our employees in order to continue to deliver exceptional products and services for our customers. I’m eager to further extend the company’s spirit of innovation into its human resources programs.”
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