ADP Mobile App Surpasses 20 Million Registered Users as the Mobile-First Movement Arrives in the Workplace

Users perform more than 1,000 HR transactions per second

ADP, a leading global technology company providing human capital management (HCM) solutions, today announced that its mobile app has surpassed 20 million registered users.  With an average growth rate of 500,000 new users per month, the ADP® Mobile Solutions App represents a new benchmark in the ever-expanding people-management technology space.

Rapidly changing workplace demographics, an increasingly connected culture, as well as higher expectations for a seamless user experience are driving the demand for a next-level mobile offering in HCM.  As organizations navigate digital transformation, a high-quality, well-designed mobile experience is essential to do great work in today’s “always on, always available” world of work.

“ADP has been at the forefront of every major technology change affecting HCM,” said Don Weinstein, corporate vice president, Global Product and Technology at ADP.  “The mobile revolution was another one of these defining moments, as we were the first in the industry to offer an HCM mobile app.  At ADP, our focus is on designing better ways to work; our app is a prime example of this commitment as it simplifies work for managers and employees alike.”

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“Today, there is a graveyard of abandoned mobile apps that companies thought their employees would engage with regularly,” said Holger Mueller, vice president and principal analyst at Constellation Research.  “With 20 million employees using the app and positive user feedback on feature-set and quality, the success of ADP’s mobile app is proof of the power of people-centric design.”

The ADP Mobile Solutions App provides access to rich, powerful HCM tools that are intuitive, smart and globally accessible.  With three billion people at work today in an increasingly globalized economy, the app is available in 27 languages to create more accessible environments.  Workers have logged into the app from over 140 countries.  By designing a seamless mobile experience that people love, the same users are coming back to the app more than 10 times per month.

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As employers look for new solutions to better engage and satisfy their employees, the ADP Mobile Solutions App is a powerful tool to manage virtually all HCM interactions.  Employees can use the app to view and enroll in benefits, update life events, view and download pay statements, access tax statements (W2/1099), access federal and state tax withholding forms and much more.  Managers can access the Manager Dashboard, complete manager actions (such as transfers, promotions), view and update team employee profile information, access team timecards and group clocking and much more.

Users can log in quickly and easily with FaceID, TouchID and Federated Single Sign On. Siri Suggestions is also supported for quick access. The app is smart, studying user behavior and making recommendations for shortcuts based on usage.

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