New Workforce Challenges Emerge as Remote Work Expands, According to New SAP® SuccessFactors® Report
Human resource (HR) managers across global organizations expect to be faced post pandemic with a bifurcated workforce of remote and on-site workers, creating challenges balancing employee needs, organizational goals, policies and culture, according to a survey released today by Oxford Economics, the Society of Human Resources Management (SHRM) and SAP SE. The report surveyed HR leaders across 10
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countries: Australia, Brazil, Canada, China, Germany, India, Mexico, Spain, the United States and the United Kingdom.
Some 78% of U.S. respondents and 63% of non-U.S. respondents said they expect flexible work policies to be a talent differentiator, according to the report “The Future of Work Arrives Early: How HR Leaders Are Leveraging the Lessons of Disruptions.” However, more than half of U.S. respondents and 38% of non-U.S. respondents said that establishing a culture that supports remote employees will be one of the top three challenges when the pandemic subsides.
The report also found that despite employee readiness to learn new skills, few HR leaders are planning to invest in learning programs for reskilling and upskilling over the next 12 months. Outside of the United States, only 38% of respondents plan to invest in these programs. That drops to 22% among U.S. respondents.
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“While HR leaders across the globe ranked maintaining productivity as their biggest challenge, it’s critical that we not lose sight of long-term strategies around learning and reskilling, and diversity, equity and inclusion,” SAP SuccessFactors President Jill Popelka said. “The urgency for more agile processes, easier access to data and the ability to support remote work is accelerating digital transformation. It’s critical that leaders develop a culture of continuous learning and inclusion. This will enable workforces to drive needed transformation projects, even during a period of unprecedented change.”