Kareo Study Shows Growing Demand for Mental Health Services is Supported by Rapid Adoption of Telehealth
New Kareo Mental Health Guide Details Use of Technology Needed to Support Progressive Mental Health Practices
In a survey conducted by Kareo in June of this year in the midst of the COVID-19 pandemic, 96% of mental health practices remained open and seeing patients. While a majority of independent healthcare practices experienced a decline in patient volume during the pandemic, nearly 50% of mental health practices experienced no decline, and in fact, more than half of that group actually saw an increase in patient volume. Kareo’s survey also revealed a dramatic increase in the use of telehealth technologies, especially in mental health practices where 97% are now using it for patient visits.
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These striking results reflect the growing demand for mental healthcare among Americans and how the rapid adoption of telehealth technology by mental health practices has enabled these practices to be resilient throughout the pandemic. The survey, conducted by Kareo, the leading provider of cloud-based clinical and business management software solutions for independent healthcare practices, is one of a series of ongoing “snapshots” of the state of independent medical practices throughout the U.S. These results have been included in Kareo’s newest complimentary guide entitled, Modernize Your Mental Health Clinic, which is available for download.
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Dan Rodrigues, chief executive officer of Kareo, pointed out that all the stressors associated with the pandemic and social distancing mandates have driven an increasing need for mental healthcare, which telehealth has been able to facilitate.
“Independent mental health clinics have taken advantage of recent telehealth regulatory updates to provide more progressive care options to their existing patients and to reach out to new patients to meet needs in underserved communities,” said Rodrigues. “This is a sea change in the profession and will influence the delivery of mental healthcare for years to come.”
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