Netsmart & OPEN MINDS Partner To Empower Human Services Communities Through Technology & Organizational Transformation

Netsmart and OPEN MINDS announced the next evolution of their partnership to empower human services communities with the data, technology best practices and strategic insights to successfully transform organizations for the future.

With the industry knowledge and peer insights from their collective broad reach, Netsmart and OPEN MINDS are focused on supporting human services providers with the research, in-depth review of industry-wide challenges and technology best practices to thrive. Coupled with the continued growth of integrated care and the impact of evolving COVID-19 challenges and regulatory initiatives, the opportunity to adjust the delivery and operational models for human services organizations is growing.

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“The market for specialty health and human services has seen dramatic shifts in the past couple of years and provider organizations are under pressure to develop transformative strategies for sustainability. New service line development, value-based reimbursement readiness, and metrics-based management are all becoming the baseline to maintain a competitive advantage. We look forward to continuing our partnership with Netsmart to help executives navigate these paradigm shifts in the industry by leveraging new technologies and market insights,” said Monica E. Oss, CEO of OPEN MINDS.

Netsmart and OPEN MINDS kicked off their renewed 2021 partnership at the virtual OPEN MINDS Performance Management Institute with a presentation, Utilizing Technology to Support Your Diversification Strategy. During this discussion, attendees learned that technology and data play a very critical role as provider organizations refine their business diversification strategies from speakers David Strocchia, SVP & Managing Director of Human Services Netsmart and Monica E. Oss, CEO of OPEN MINDS.

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Attendees of the Performance Management Institute also heard from a panel of industry leaders including a long-time Netsmart partner, The Jewish Board, in the presentation, Using Innovation To Drive Performance Improvement on which technologies can help provider organizations boost consumer outcomes, increase remote services and improve organizational efficiencies in a post-pandemic world. This presentation included a case study from the Jewish Board where the industry leader explained, “Trying to manage client care in various communities is not easy. We continue to work on how to collect vital health information so clinical interventions can happen faster. Netsmart helps us help our clients in a very different way,” said Uday Madasu, CIO Jewish Board.

“OPEN MINDS is a clear thought leader across all human services provider communities, and by combining our leaders together we can continue to contribute powerful market information and management knowledge through leadership summits and educational events,” said David Strocchia, SVP & Managing Director of Human Services Netsmart. “Provider organizations continue to leverage technology in the move to value-based care and improved outcomes. Through our partnership with OPEN MINDS, we can share strong, collective industry insight and our clients gain the opportunity to showcase their organizational success through real-life case studies leveraging technology in innovative ways across the healthcare continuum.”

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