Brandon Hall Group Study to See How Organizations Rank in Workforce Management

  • Although the trend of making workforce management a more strategic component of HR will likely continue, Brandon Hall Group’s 2021 Workforce Management Benchmarking survey is focused on the actions organization have taken during the changes in workforce arrangements over the last unprecedented year.

Brandon Hall Group, the leading independent HCM research and analyst firm, is launching a survey focusing on the actions that organizations have taken when it comes to changes in managing workforce arrangements over this past unprecedented year.

“Time management, scheduling and absence management have become increasingly automated, leaving more time for long-term planning around larger, company-wide objectives,” Brandon Hall Group Principal Talent Acquisition and Workforce Management Analyst Cliff Stevenson said.

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“WFM technology plays a part in this, with artificial intelligence, machine learning and other forms of automation creating a new and different workforce management experience for administrators and employees alike,” Brandon Hall Group CEO Mike Cooke said. “How all of this affects organizations’ approach to WFM is still very much up in the air.”

Along with other questions, Brandon Hall Group’s 2021 Workforce Management Benchmarking survey asks:

  • Are smaller organizations able to implement automated time and labor management? If not, what technology helps organizations manage larger remote workforces?
  • Are top-performing organizations changing how they treat their new remote workers?
  • Do differing policies and procedures in workforce management point toward successful approaches for the future or is the current situation merely an anomaly?

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Brandon Hall Group will use the results of study to create reports, models and tools to show the difference between organizations with a mature workforce management process versus those without, and how those differences highlight best practices in this area.

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