Devoted Health, a leading health company working to improve health and well-being for older Americans, announced that the company has launched in Illinois across seven counties in the Greater Chicago metro area — Cook, DuPage, Kane, Kendall, McHenry, Lake, and Will counties — and is enrolling members during the current Medicare Annual Enrollment Period that begins on October 15. Coverage for new enrollees will begin on January 1, 2022.
“We look forward to serving the Greater Chicago community and providing its seniors with their best healthcare experience yet.”
Devoted Health’s Greater Chicago team will be led by Market President Sheffield Young, who brings over 15 years of experience in growing Medicare Advantage (MA) plans and collaborating closely with key provider partners. Sheffield and his team have worked to ensure that Devoted Health members in Chicago will have access to the highest-quality network of providers, all with deep experience in managing the health of older Americans.
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“Every aspect of our work in Greater Chicago — from the plan benefits, to hiring our team, to the network of provider partners we’ve assembled — has been done with serving greater Chicago area residents in the best possible way at the heart of our design,” said Young. “We look forward to serving the Greater Chicago community and providing its seniors with their best healthcare experience yet.”
Founded in 2017 by Todd and Ed Park, Devoted Health combines the capabilities of a best-in-class Medicare Advantage insurance product, partnerships with leading providers, and Devoted Medical, the company’s own advanced virtual and in-home care provider. This is all powered by a groundbreaking end-to-end software platform and a singularly mission-focused culture that operates upon a foundation of profound love for and trust with members. The results for Devoted Health’s members are a superior service experience, exceptional care, and better health — the kind of outcomes everyone would want for their own families. It’s why Devoted Health has a member Net Promoter Score of 79, which is more than six times the industry average, setting a new benchmark for member satisfaction in the industry.
Devoted Health partners closely with primary care physicians who focus on preventative care and management of chronic conditions and oversee care for all members. Devoted Health supports this care with dedicated Guides who, aided by Devoted Health’s powerful technology, help members navigate the healthcare system and get the care that they need. Guides build trusted relationships with members and are available to assist them throughout their healthcare journey, whether helping them find the right provider, understand their benefits, or access necessary care. Working in collaboration with its provider partners, Devoted Health also offers members telehealth and in-home clinical visits from Devoted Medical.
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“My brother and I set out to build a health company capable of delivering the kind of care we’d want for our own families — the right care in the right place at the right time, delivered in a consistent, coordinated, proactive way,” said Ed Park, Devoted Health’s CEO and co-founder. “We’re delighted to be partnering with some of the best local providers to bring this level of service to the Greater Chicago community.”
Devoted Health is committed to providing an exceptional member experience and has designed a competitive benefits offering that aligns with the healthcare needs of residents of the Greater Chicago area. Members can expect to receive personalized, attentive, affordable care from high-quality local providers, alongside additional benefits, like subsidies for gym equipment and fitness trackers, to help members live their healthiest lives.