ControlUp Introduces Tap-to-App, Bringing True End-to-End Visibility to Clinician Login Experiences, Exclusively on IGEL OS

Employee wellnessEmployee EngagementNews

By GlobeNewswire On Mar 10, 2026

The new capability provides the industry’s first clinician-centric view of tap-to-app performance across endpoints, bridging the gap between backend metrics and point-of-care reality.

ControlUp, a leader in Digital Employee Experience (DEX) management, announced Tap-to-App, an industry’s first healthcare-focused capability exclusively available on IGEL OS, designed to measure and optimize the real-world login experience for clinicians as they move across shared workstations in hospitals and clinical set-ups.

In clinical environments, providers rely on badge-based “tap” workflows to access applications and patient information. While IT teams often report backend login times of just a few seconds, the reality for the clinician—the time it takes for an application to become usable—is often significantly longer. This “visibility gap” leads to disrupted workflows and lost time with patients.

ControlUp’s Tap-to-App addresses this gap by correlating data from the physical endpoint with the virtual desktop and application layers, into a single, unified view. ControlUp enables healthcare IT teams to see exactly when applications become functional from the clinician’s perspective.

Catch more HRTech Insights: HRTech Interview with Sandra Moran, Chief Marketing Officer of Schoox

“Clinicians know immediately when technology slows them down, but IT teams haven’t always had the full picture to explain why,” said Marcel Calef, Field CTO Americas, ControlUp. “Tap-to-App shows exactly how long it really takes for applications and patient data to be ready after a clinician taps in. That visibility helps IT teams fix real issues faster and deliver a smoother experience for clinicians at the point of care.”

A Strategic Partnership for Healthcare

Developed in close collaboration with IGEL, a global leader in secure endpoint OS solutions, the solution integrates deeply with IGEL OS to provide a seamless data stream from the moment a badge hits the reader.

“By working closely with ControlUp, we’re enabling end-to-end visibility into the tap-to-app experience—from the endpoint through to the virtual desktop session. This collaboration helps healthcare IT teams move from reacting to issues after the fact to proactively identifying and addressing experience gaps, so clinicians get the reliable performance they need every day,” said Jason Mafera, Field CTO for Healthcare at IGEL.

[To share your insights with us, please write to psen@itechseries.com ]