Alight Expands Partner Network with the Additions of Journey and Carrot Fertility

By Business Wire On Sep 24, 2024

The Alight Partner Network, integrated within the Alight Worklife^® platform, offers a suite of curated solutions that enhance employee wellbeing, helping employers create a comprehensive benefits environment.

Alight, a leading cloud-based human capital technology and services provider, announced the expansion of its Alight Partner Network with the addition of two innovative partners: Journey, a proactive employee assistance program (EAP) focused on comprehensive mental health and wellbeing support for today’s workforce, and Carrot Fertility, a global leader in comprehensive fertility and family-building support.

“Our partnership with Alight will help create a healthier, happier workplace by making it easier for employers to proactively engage with mental health resources, leading to better outcomes for employees.”

“We recognize the evolving needs of today’s workforce, and the challenges companies face in offering personalized and effective benefits,” said Missy Van Brocklin, Vice President of Partners at Alight. “By integrating Journey and Carrot Fertility into our partner network, we are further empowering employers to provide individualized care that meets their employees’ needs to help foster a healthier, more engaged workforce.”

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Proactive mental health support with Journey

Journey is a proactive EAP designed to engage employees daily through personalized tools and resources that support mental health. Unlike traditional EAPs that react to issues as they arise, Journey offers a comprehensive suite of services designed to prevent issues, reduce turnover, address burnout and promote overall employee wellbeing.

Key features of Journey’s offering include:

Customized engagement: Proactive daily employee engagement through personalized digital tools, resources and live coaching designed to resonate with individual employees and align with organization’s unique needs, resulting in a 30% increase in EAP engagement –a 10X improvement over traditional EAP models.
Rapid access to care and concierge support: Journey offers 24/7 access to Masters-level clinicians with more than five years’ experience and a three-day average wait time to speak with clinicians –compared to the national average of 21 days.
Global access and inclusivity: Counseling services and resources available in over 100 languages across 190 countries, with a diverse network of 75,000+ providers, 40% of whom are people of color and 12% of whom identify as LGBTQ+.
Robust preventive digital resources: Tailored content to job role, race, gender, life stage and more. These resources include proactive, accessible digital integrations with apps like Zoom, Microsoft Teams, Calendar, Slack, and more, to maintain consistent engagement and keep employees aware of available support.

“Traditional EAPs can be slow, reactive and fail to meet the unique needs of a diverse global workforce,” said Stephen Sokoler, CEO and Founder of Journey. “Our partnership with Alight will help create a healthier, happier workplace by making it easier for employers to proactively engage with mental health resources, leading to better outcomes for employees.”

Comprehensive fertility and family-building benefits with Carrot Fertility

Carrot Fertility, a leading global fertility and family-building platform, offers flexible, transparent and cost-effective fertility benefits for employers, and supports members on a range of journeys, from pre-pregnancy through menopause and more. Carrot’s global solution helps members navigate the complexities of care around the world, offering expert guidance and in-platform localized content that draws on a vast knowledge base of cultural, legal, financial and medical data points.

Key features of Carrot’s offering include:

Personalized care: Comprehensive support for every stage of family-building and lifelong hormonal healthcare journeys, including fertility, pregnancy, postpartum, adoption, menopause and gender-affirming care.
Global reach: Access to a network of over 11,000 clinics, attorneys, agencies and providers across 170+ countries, with 24/7 support in every language.
Regulatory and financial guidance: Expert assistance in navigating fertility-related regulations and healthcare systems globally, ensuring cost-effective and culturally competent care.

“Fertility, family-building, and hormonal healthcare journeys can be emotionally, physically, and financially challenging, and we’re seeing more people turn to their employers for support,” said Jess Bruns, Senior Director of Partnerships at Carrot Fertility. “Our partnership with Alight allows us to provide high-quality, clinically managed fertility care to support employees during these critical life stages, contributing to more supportive and inclusive workplaces.”

The Alight Partner Network helps extend the breadth of employers’ offerings for organizations to thrive and provide benefits that support health, wealth and wellbeing.

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