Goodwill Operation Achieve to Expand Workforce Development Efforts for Military Veterans and Spouses, and Youth and Young Adults

USAA’s $2.5 Million Grant Will Enable Local Goodwill Organizations to Assist with Employment Placement, Upskilling, and Developing an Online Job Seeker Platform

For more than 20 years, US Army Veteran James Andrew Jackson had a goal of working in the healthcare field. Thanks to Goodwill and USAA, his dream is becoming a reality as he is now on the path to earning his medical assistant certification.

“I can’t wait to finish training and to begin working as a medical assistant so I can help people who need help,” said Jackson, who lives in Las Vegas, Nev. “I can’t thank Goodwill enough for the opportunity.”

Jackson is one of more than 500 people who is taking part in Operation Achieve, an initiative funded by USAA to support Black and Hispanic veterans and military spouses, as well as youth and young adult job seekers. At the time of enrollment in the program, job seekers develop an Individual Career and Financial Plan to support their journey to obtain skills, employment and financial stability. The job seeker’s plan is unique to their situation and encompasses a variety of areas, including skills training, wrap-around support, and job placement. In addition, some participants will also earn a post-secondary STEM credential in their field of choice.

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“Through Operation Achieve, select local Goodwill organizations will provide career-enhancing training, upskilling and reskilling programs, and employment placement services to Black and Hispanic veterans, military families and spouses as they launch their post-service lives,” said Steven C. Preston, president and CEO of Goodwill Industries International. “Operation Achieve is yet another example of our commitment to ensuring everyone has the potential to succeed and thrive.”

Melissa Boelter, a US Air Force military spouse, is also enrolled in Operation Achieve. Armed with a degree in journalism and another in fashion merchandise, Boelter was looking to switch fields when she was referred to a Goodwill career center. She is gaining healthcare experience through a medical assistant training program with hopes of exploring additional opportunities in the sciences.

“Contributing to a new Goodwill technology framework that supports local Goodwill operations aligns with USAA’s commitment to advance employment opportunities and economic mobility,” said Justin Schmitt, assistant vice president for corporate responsibility at USAA. “We are grateful to contribute to Operation Achieve as the program expands its focus, targeting underrepresented veterans and military spouses in 10 locations.”

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