Integrated provider directory and simple search tool unlock seamless access to care for improved benefits experience
Bennie, an employee benefits platform helping companies create a healthier workplace, and Ribbon Health, a leading healthcare data platform delivering the most comprehensive information on doctors, insurance plans, and cost and quality of care, announced a partnership to improve employer and employee management, access, and use of health benefits. The partnership combines a simple, powerful platform with integrated tools to make it easy for employees to find high-quality, cost-effective, and convenient care.
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Today’s increasingly complex benefits solutions can be challenging to understand, navigate, and access. For employees, the process of navigating health benefits to find care – from choosing a health plan to finding the right doctor – can be confusing and stressful. Consequently, health benefits tools that help employees find the right care and coverage are especially important to employee satisfaction and trust.
More than half of consumers1 use provider search tools to help navigate health benefits. In order to be effective, these tools require reliable, accurate data, but the average provider directories are inaccurate more than 50% of the time.2 The inability to seamlessly navigate care can result in employee mistrust for these tools and the employers’ benefits solutions more broadly.
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Bennie and Ribbon have partnered to improve the employee benefits experiences and lighten the load for HR professionals by removing provider data as an obstacle to care, thereby enabling employees to easily find the right care. Ribbon’s best-in-class provider directory will be integrated into Bennie’s full-suite benefits management platform, which acts as a single hub for all employee benefits. By powering a provider search tool that automatically identifies and searches within the correct network plan, employees can successfully find providers with the right specialties, experience, and location, all within a trusted platform.
“At Bennie, we understand that companies are eager to find a simple, streamlined, and powerful employee benefits solution that seamlessly integrates vendors into one platform for all of their benefits and HR needs,” said Greg Autuori, Vice President of Strategy and Benefit Operations at Bennie. “We’re proud to partner with Ribbon to elevate our innovative employer benefit solution with a provider search tool that enables employees to both find a doctor and follow through on care, simultaneously creating healthier workplaces and cementing employee engagement and trust.”
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