Accolade COVID Response Care Delivers the U.S.’ First Comprehensive Clinical Solution for Reopening Workplaces with Care and Confidence

The new, clinically-based solution supports employers through the steps of testing, care for sick employees, contact tracing, and return to work clearance

Accolade announces the availability of Accolade COVID Response Care, a comprehensive clinically-based solution to meet current and ongoing needs of employers as they reopen and rebuild their businesses. The COVID-19 healthcare crisis has presented companies large and small, and across all industries with unprecedented challenges that include balancing health, safety, and productivity across different employee populations – from essential workers on the front lines to office, home, and field workers. Accolade serves 1.5 million employees and family members, and brings over a decade of deep experience partnering with household-name employers to manage population health, employee engagement with health and benefits, and employee communication.

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Accolade COVID Response Care is based on CDC-guidelines and has been piloted with existing customers from the early days and throughout the pandemic. The new solution enables human resource leaders to partner with Accolade’s extensive employee-support services and intelligent technology to deliver a clinically-guided approach to more effectively manage a healthy and safe workplace.

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“From nearly day one of the U.S. epidemic, Accolade has rapidly adapted and scaled to meet the urgent needs of more than a million families. Our depth in clinical service, data analytics, healthcare integration, and employee engagement allow us to identify needs and create tailored solutions for employers at critical times,” said Accolade Chief Medical Officer Dr. Shantanu Nundy. “With our new offering, we look to serve more working Americans and support employers well beyond worksite safety to bring personalized testing and clinical support to employees across the full continuum of COVID-19. We’re the first call people make about their health, and our trusted team of nurses, clinicians, and benefits specialists is there to educate, support, and guide employees to the best care. The result is that we provide reassurance to employees and customers that the company is taking all the right steps to respond to COVID-19.”

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